Refund policy

Refund and Return Policy

Thank you for shopping at Doxxa Grace. We want you to be completely satisfied with your purchase.

Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, unwashed, and in their original condition with tags attached.

To initiate a return, please contact us at [your email] with your order number and reason for return.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Non-Returnable Items Final sale items and gift cards are non-returnable.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo and we will send a replacement or issue a full refund.

Shipping Costs Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.